All Systems Operational

About This Site

Welcome to the PossibleNOW Service Status Page

Our service status page is your go-to resource for real-time updates on the status of our services, applications, and infrastructure. Whether you’re a valued PossibleNOW customer or a prospective user, this page serves as a reliable communication tool to keep you informed about any service disruptions, outages, or scheduled maintenance.

Stay Informed

Subscribing to status updates is easy. Simply choose your preferred notification method—email, text, or webhook—and click the “Subscribe to Updates” button at the top of the page. We’ll ensure you receive timely information about any changes that may impact your experience.

Need Assistance?

Our dedicated Customer Support team is here to assist you. If you have any questions or require additional help, feel free to reach out to us at support@possiblenow.com. We’re committed to providing exceptional service and ensuring your satisfaction.

Thank you for choosing PossibleNOW!

Uptime over the past 90 days. View historical uptime.
MyPreferences 2.0 Components ? Operational
Web Services - Search (GET) ? Operational
Web Services - Add/Update (POST) ? Operational
Data Exports ? Operational
MyPreferences Preference Manager 1.0 User Interface ? Operational
MyPreferences Staging Environment Operational
Email Notification Service ? Operational
Data Imports ? Operational
My Preferences Preference Manager 2.0 User Interface ? Operational
MyPreferences 3.0 Components ? Operational
90 days ago
100.0 % uptime
Today
Web Services - Search (GET) ? Operational
Web Services - Add/Update (POST, ADD, PATCH, DELETE) ? Operational
MyPreferences Staging Environment Operational
Data Exports ? Operational
Data Imports ? Operational
My Preferences Preference Manager 3.0 User Interface ? Operational
90 days ago
100.0 % uptime
Today
DNCSolution Components ? Operational
90 days ago
100.0 % uptime
Today
DNCSolution QuickCheck ? Operational
DNC Webservices ? Operational
DNC REST API ? Operational
DNC Data Downloads ? Operational
DNC Bulk Scrubbing Operational
DNCSolution Environment - Staging Operational
DLMS Operational
DNCSolution Heroku Addon Operational
90 days ago
100.0 % uptime
Today
File Transfer Components ? Operational
Secure File Transfer - SFTP ? Operational
Third Party Integrations ? Operational
Make Status ? Operational
MyPreferences Decision Services ? Operational
Marketo ? Operational
Consent Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MyPreferences 2.0, MyPreferences 3.0. and DNCSolution Staging Platforms (Patching) Nov 23, 2025 00:00-06:00 EST

Dear PossibleNOW customer,

We are notifying you of a scheduled maintenance window for the MyPreferences2.0, MyPreferences 3.0 and DNCSolution Staging Platforms for our technicians to perform software updates.

During this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Posted on Nov 03, 2025 - 16:48 EST
Nov 19, 2025

No incidents reported today.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
MyPreferences 2.0, MyPreferences 3.0. and DNCSolution Staging Platforms (Patching)
Completed - The scheduled maintenance has been completed.
Nov 14, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 EST
Scheduled - Dear PossibleNOW customer,

We are notifying you of a scheduled maintenance window for the MyPreferences2.0, MyPreferences 3.0 and DNCSolution Staging Platforms for our technicians to perform software updates.

During this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Oct 31, 10:28 EDT
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Scheduled Maintenance for MyPreferences 2.0, MyPreferences 3.0, and DNCSolution
Completed - The scheduled maintenance has been completed.
Nov 9, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 EST
Scheduled - Dear PossibleNOW customer,

We are notifying you of a regularly scheduled maintenance window for the MyPreferences 2.0, MyPreferences 3.0, and DNCSolution Platforms in order for our technicians to perform software updates. We chose this time based on when the system will have the least amount of customer activity.

NOTE: You will not be able to access the systems during the maintenance window to upload preference files. Additionally, web service and related interfaces will not be available. You will be able to upload files via FTP, but there will be a delay in processing.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.


Best Regards,
PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Oct 23, 16:09 EDT
Nov 8, 2025

No incidents reported.

Nov 7, 2025
MyPreferences Production Web Services and Data Extract - Partial Outage
Resolved - This incident has been resolved.
Nov 7, 18:16 EST
Update - We are continuing to monitor for any further issues.
Nov 7, 16:49 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 16:47 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 7, 16:42 EST
Investigating - We are currently investigating this issue.
Nov 7, 16:27 EST
Nov 6, 2025
MyPreferences Staging Platforms
Completed - The scheduled maintenance has been completed.
Nov 6, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:00 EST
Scheduled - Dear PossibleNOW customer,

We are notifying you of a scheduled maintenance window for the MyPreferences Staging Platforms for our technicians to perform software updates.

During this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences and MyPreferences Profiles Staging Platforms.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Nov 4, 16:32 EST
MyPreferences Production 2.0 Data Extract - Delays
Resolved - This incident has been resolved.
Nov 6, 11:36 EST
Identified - Dear PossibleNOW customer,

PossibleNOW is aware of an issue intermittently impacting our MyPreferences 2.0 Data Extract process in our Production Environment. We are actively working to resolve the problem and will keep you informed as we work toward a resolution.

We appreciate your patience during this process. If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Nov 6, 07:01 EST
Nov 5, 2025

No incidents reported.

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