All Systems Operational

About This Site

Welcome to the PossibleNOW Service Status Page

Our service status page is your go-to resource for real-time updates on the status of our services, applications, and infrastructure. Whether you’re a valued PossibleNOW customer or a prospective user, this page serves as a reliable communication tool to keep you informed about any service disruptions, outages, or scheduled maintenance.

Stay Informed

Subscribing to status updates is easy. Simply choose your preferred notification method—email, text, or webhook—and click the “Subscribe to Updates” button at the top of the page. We’ll ensure you receive timely information about any changes that may impact your experience.

Need Assistance?

Our dedicated Customer Support team is here to assist you. If you have any questions or require additional help, feel free to reach out to us at support@possiblenow.com. We’re committed to providing exceptional service and ensuring your satisfaction.

Thank you for choosing PossibleNOW!

MyPreferences 2.0 Components Operational
Web Services - Search (GET) Operational
Web Services - Add/Update (POST) Operational
Data Exports Operational
MyPreferences Preference Manager 1.0 User Interface Operational
MyPreferences Staging Environment Operational
Email Notification Service Operational
Data Imports Operational
My Preferences Preference Manager 2.0 User Interface Operational
MyPreferences 3.0 Components Operational
90 days ago
100.0 % uptime
Today
Web Services - Search (GET) Operational
Web Services - Add/Update (POST, ADD, PATCH, DELETE) Operational
MyPreferences Staging Environment Operational
Data Exports Operational
Data Imports Operational
My Preferences Preference Manager 3.0 User Interface Operational
90 days ago
100.0 % uptime
Today
DNCSolution Components Operational
90 days ago
100.0 % uptime
Today
DNCSolution QuickCheck Operational
DNC Webservices Operational
DNC REST API Operational
DNC Data Downloads Operational
DNC Bulk Scrubbing Operational
DNCSolution Environment - Staging Operational
DLMS Operational
DNCSolution Heroku Addon Operational
90 days ago
100.0 % uptime
Today
RND Services Operational
90 days ago
100.0 % uptime
Today
File Transfer Components Operational
Secure File Transfer - SFTP Operational
Third Party Integrations Operational
Make Status Operational
MyPreferences Decision Services Operational
Marketo Operational
Consent Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MyPreferences 2.0, MyPreferences 3.0. and DNCSolution Staging Platforms (Patching) Feb 13, 2026 10:00-14:00 EST

Dear PossibleNOW customer,

We are notifying you of a scheduled maintenance window for the MyPreferences2.0, MyPreferences 3.0 and DNCSolution Staging Platforms for our technicians to perform software updates.

During this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com

Posted on Feb 06, 2026 - 13:17 EST

Reassigned Numbers Database (RND) – Scheduled Maintenance Downtime on March 24, 2026 (8:00 p.m.–11:00 p.m. Eastern) Mar 24, 2026 20:00-23:00 EDT

RND End Users,

This notice serves to inform you that the Reassigned Numbers Database (RND) will undergo scheduled maintenance on March 24, 2026, between 8:00 p.m. and 11:00 p.m. Eastern. During this maintenance window, the RND system will be temporarily unavailable. Normal operations will resume immediately following the completion of this work

Posted on Jan 20, 2026 - 14:00 EST
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Resolved - This incident has been resolved.
Jan 29, 16:07 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 07:11 EST
Investigating - Dear PossibleNOW customer,

PossibleNOW is aware of an issue intermittently impacting performance of our MyPreferences 3.0 "GET" and "POST, ADD, PATCH, and DELETE" API call times. We are actively working to resolve the problem and will keep you informed as we work toward a resolution.

We appreciate your patience during this process. If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.
Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com

Jan 28, 15:53 EST
Jan 28, 2026