All Systems Operational

About This Site

Welcome to PossibleNOW's online status page. Any known issues or maintenance activities effecting our products or integration partners will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at support@possiblenow.com if you have questions or need additional assistance.

MyPreferences 2.0 Components ? Operational
MyPreferences 2.0 GET ? Operational
MyPreferences 2.0 POST ? Operational
MyPreferences 2.0 Data Extract ? Operational
MyPreferences PM1 User Interface ? Operational
MyPreferences 2.0 Environment - Staging Operational
MyPreferences 2.0 Email Notifications ? Operational
MyPreferences 2.0 Data Uploads ? Operational
My Preferences PM2 User Interface Operational
MyPreferences 3.0 Operational
MyPreferences 3.0 GET Operational
MyPreferences 3.0 (POST, ADD, PATCH, DELETE) Operational
MyPreferences 3.0 - Staging Operational
MyPreferences 3.0 Data Extract Operational
MyPreferences 3.0 Data Import Operational
DNCSolution Components ? Operational
DNCSolution QuickCheck ? Operational
DNC Webservices ? Operational
DNC REST API ? Operational
DNC Data Downloads ? Operational
DNC Bulk Scrubbing Operational
DNCSolution Environment - Staging Operational
DLMS Operational
File Transfer Components ? Operational
Secure File Transfer - SFTP ? Operational
Third Party Integrations ? Operational
Scribe Status ? Operational
MyPreferences Sync ? Operational
Marketo ? Operational
Consent Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear PossibleNOW customer,

We are notifying you of a regularly scheduled maintenance window for the MyPreferences, MyPreferences Profiles, and DNCSolution Platforms in order for our technicians to perform software updates. We chose this time based on when the system will have the least amount of customer activity.

NOTE: You will not be able to access the systems during the maintenance window to upload preference files. Additionally, web service and related interfaces will not be available. You will be able to upload files via FTP, but there will be a delay in processing.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.


Best Regards,
PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com

Posted on Apr 24, 2024 - 14:36 EDT
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 10:00 EDT
Scheduled - Dear PossibleNOW customer,

We are notifying you of a scheduled maintenance window for the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms for our technicians to perform software updates.

During this maintenance window you can expect intermittent disruption with application availability and processing associated with the MyPreferences, MyPreferences Profiles, and DNCSolution Staging Platforms.

If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com

Apr 24, 14:35 EDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - This incident has been resolved.
May 10, 15:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 15:28 EDT
Identified - Dear PossibleNOW customer,

PossibleNOW is aware of an issue intermittently impacting our DNC QuickCheck and API Services. We are actively working to resolve the problem and will keep you informed as we work toward a resolution.

We appreciate your patience during this process. If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com

May 10, 15:14 EDT
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.