MyPreferences Production Asynchronous Data Extract - Interruption
Incident Report for PossibleNOW, Inc.
Resolved
This incident has been resolved.
Posted Dec 30, 2024 - 09:11 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 30, 2024 - 09:07 EST
Identified
Dear PossibleNOW customer,

PossibleNOW is aware of an issue intermittently impacting our MyPreferences Asynchronous Data Extract process in our Production Environment. We are actively working to resolve the problem and will keep you informed as we work toward a resolution.

We appreciate your patience during this process. If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Posted Dec 30, 2024 - 07:46 EST
This incident affected: Third Party Integrations (Scribe Status) and MyPreferences 2.0 Components (Data Exports).
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