Update
We are continuing to investigate this issue.
Posted Nov 12, 2026 - 15:18 EST
Investigating
Team,
PossibleNOW is not experiencing any issues to our applications but felt it best to inform our clients of an ongoing Microsoft issue impacting Microsoft Office - and in particular Outlook. At present we cannot receive or send email so please call the office directly @ 800-585-4888 if you need anything and we'll be ready to assist you.
Thank you!
PossibleNOW Support
Posted Nov 12, 2026 - 14:04 EST
This incident affects: MyPreferences 2.0 Components (Web Services - Search (GET), Web Services - Add/Update (POST), Data Exports, MyPreferences Preference Manager 1.0 User Interface, MyPreferences Staging Environment, Email Notification Service, Data Imports, My Preferences Preference Manager 2.0 User Interface), DNCSolution Components (DNCSolution QuickCheck, DNC Webservices, DNC REST API, DNC Data Downloads, DNC Bulk Scrubbing, DNCSolution Environment - Staging, DLMS, DNCSolution Heroku Addon, RND Services), File Transfer Components (Secure File Transfer - SFTP), Third Party Integrations (Make Status, MyPreferences Decision Services, Marketo), MyPreferences 3.0 Components (Web Services - Search (GET), Web Services - Add/Update (POST, ADD, PATCH, DELETE), MyPreferences Staging Environment, Data Exports, Data Imports, My Preferences Preference Manager 3.0 User Interface), and Consent Portal.