MyPreferences Production 2.0 Data Extract - Delays

Incident Report for PossibleNOW, Inc.

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 11:36 EST

Identified

Dear PossibleNOW customer,

PossibleNOW is aware of an issue intermittently impacting our MyPreferences 2.0 Data Extract process in our Production Environment. We are actively working to resolve the problem and will keep you informed as we work toward a resolution.

We appreciate your patience during this process. If you have any questions, please call Support at (855) 326-8442 or email support@possiblenow.com.

Best Regards,

PossibleNOW Customer Support
(855) 326-8442 - support
(800) 585-4888 - toll-free
(770) 255-1020 - main
support@possiblenow.com
Posted Nov 06, 2025 - 07:01 EST
This incident affected: MyPreferences 2.0 Components (Data Exports) and MyPreferences 3.0 Components (Data Exports).